K N B.

I have ordered from this business SEVERAL times and I'm usually willing to wait the extra or two (compared to other retailers) because it is a smaller business. I had some items in my cart however I was not ready to complete my order. When the page loaded it somehow just "placed" the order! I immediately tried to cancel the order, however I couldn't. I quickly sent a message that said "hey, my bad, I wasn't ready to place my order, just cancel it so I can get what I want."
I didn't hear any reply until more than 24 hours later and their response was basically "tough luck". I responded that I hadn't even received a confirmation and the package wasn't even ready to be shipped.
Miraculously, in the span of an hour after that exchange the order was processed and "on its way".
Another 24 hours later they send another email saying tough luck and then SPOILED THE MYSTERY BOX by indicating everything included on their (hastily put together) invoice.
If this is how they do business, I don't imagine that they will stay afloat much longer. I hope they take the $84 they stole from me and use it to buy some Ramen because they obviously need the money way more than I do.