If you get the refusal. They can't help u with the refund. They say college is not responding to them as well. Is this even possible? If they can't can't get revert from college how come they exist in the market. Specially parminder she is good for nothing. She doesn't even check her emails.
If you here for reviews. Please look for another consultant these people are just fraud keep delaying your process. If you are fresher and your profile is already good you can go ahead because they don't even know how to make SOP as per the profile. For them all candidates are equal. Do not waste your precious time these people.