Thumbnail of user krisbisg

kristin b.

Contributor Level

Total Points
81

1 Review by kristin

  • MillyBridal

10/23/23
Verified purchase

No matter what they say, they do NOT let you return or exchange any dress you purchase.

After we received our dress, I contacted them within 48 hours to exchange it for a different dress - they told me they couldn't because it was "custom made for us" (which it was NOT, we simply ordered a size 2, NO variations).

SO FRUSTRATED! Customer service is NO help. I guess we are "stuck with it" for $142!

I will never buy from Milly Bridal again and do not recommend unless you know you want to keep what you are ordering!

kristin Has Earned 1 Vote

Kristin B.'s review of MillyBridal earned a Very Helpful vote

kristin hasn’t received any thanks yous.

kristin doesn’t have any fans yet.

kristin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rebeccal1796
4/23/24

I ordered a dress for my daughter's sweet 16. The quality is not even fixable! NO RETURNS OR...

Thumbnail of user shaeb33
4/19/24

Do not use this company. I bought a dress off their site believing it to be in the UK. First it...