Krista V.

Just. Awful. And the amount of :) faces in their customer service responses now seem more condescending more than anything.
I placed an order from HolyClothing almost 4 months ago. They inform you 4-8 weeks of processing before shipping- great! I ordered extra early so I could have my pieces for a work event. Hundreds of dollars worth of their product.
4 weeks later. No updates.
8 weeks later. No updates.
I email them asking about my order, and a rep says "orders take an average of 33 days! They're well worth the wait!" It had already been 8 weeks! 56 DAYS!
I still have time, so I wait.
My job literally comes and goes and I had to scramble to get together a new set in time from somewhere else.
It has now been 16 weeks. I emailed them again, a bit upset. They give me no update on where in processing my order is- so now I'm assuming they never started it. The response, instead: "Orders for the items you purchased take 10-12 weeks. Well worth it!" It has been 4 MONTHS. And suddenly my items take longer to make?
I am so disappointed at this point. I was so excited for their pieces but it just seems like a scam now. I requested a refund because I have received *nothing* from them, and of course they denied me and tried to placate me with a $10 gift card after spending HUNDREDS on this order. (Like what the h*ll)
Thankfully my bank is not putting up with it so I am being refunded anyways!
So- buyer beware! They will take your money and expect you to just be okay with never receiving the products you paid for!

TL; DR: I placed an order 4 mo ago worth hundreds of $$ and they have no intention of fulfilling my order and refuse to give me my money back.