Kristy B.

I'm an adult who has played this game off and on since 2009. I've paid for items, zones, etc. I took a break and came back to find that my account had been tampered with so I alerted KI thinking surely they would help. They did nothing of the sort. They said they couldn't do anything and kept dodging my question of, "Has my account been accessed anywhere outside my state?" They just don't know and don't care. This is shameful. They take your credit card and then have 0 security measures in place. They brushed me off and told me to start over. Instead, I logged into my account and deleted my credit card information. Working with a company like this is how you get your identity stolen, not smart.