Thumbnail of user kyles852

Kyle S.

Contributor Level

Total Points
81

1 Review by Kyle

  • MyUS

3/30/21

- I tried to register. The "instant" registry took two days and was "declined" without reason.
- Phone hotline not offered for non-customers. So how can you contact for registration problems? Upon selecting "I am a customer" call was cut instantly
+ Overall good appearings of website and great shipping prices
- external links for shipper's restrictions were outdated and gave error pages.
- Online Chat has long waiting times. No audible notification, constant connection issue and restarting to get in the queue. I gave up. Otherwise, you must stare at your screen and not do anything else for 10-30 Minutes.

Tip for consumers:
Good luck with registration

Products used:
I couldn't use any of their products for the reasons given. intransparent handling and inability to make contact/getting a reply

Service
Thumbnail of user keithe14
Charlene M. – MyUS Rep

We do apologize for the issue that occurred. Please reach out to us here https://www.myus.com/about/contact/

Kyle Has Earned 1 Vote

Kyle S.'s review of MyUS earned a Very Helpful vote

Kyle hasn’t received any thanks yous.

Kyle doesn’t have any fans yet.

Kyle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michellel425
Michelle L. reviewed MyUS
5/3/24

It has now been nearly FIVE WEEKS since MyUSA.com took our money to forward 3 letters to us...

Thumbnail of user nickn734
Nick N. reviewed MyUS
4/25/24

I purchased a package from a store located in the USA. The shipping cost from this store is a...