This is the second time I have ordered from Pet Circle. I placed an order over a week ago for dog food and my order only left the warehouse today. The agent told me that it had left two days ago and it would be 3 to 6 business days before it would arrive after it left the warehouse. According to my tracking number it left today which means will not receive it for another 3 to 6 days. This will be 2 weeks since I placed my order. They have not responded to my emails. I had issues with my first order from them as well, but thought I would give them a second chance. Shame on me for doing so! Would not recommend!