Kylie M.

If you're looking to buy your partner a ring from here DONT!. They are more than happy to take your money and ghost you.

I placed an order in November for the Ashli ring, hoping It would arrive before Christmas as that's when I was wanting to propose….I was told it would take 6-12 weeks to arrive, we are now on week 18 (5 months), and still no ring, I have called numerous times, no answer. Texted, no response. Emailed, little to no response (99.99%) of the time.

You would think that buying an engagement ring would be an exciting experience… well it hasn't, both me and my fiancé have questioned whether or not we may have been scammed due to the lack of communication.

I understand that there's supply chain issues and it's hard for you as a company to track and update every one of your customers orders, but the least you can do is pick up the phone, respond to a text or email, even if it's the same answer. It's called customer service and unfortunately your customer service is non-existent.

Overall this experience has been the farthest thing from exciting. I definitely will not be recommending this business to my friends and family. It's a shame because our next purchase is going to be wedding bands… you lost a loyal and repeat customer.

Would leave a zero star review if I could

Take your money elsewhere