L. G.

I put in a man's necklace for repair, a very heavy weight gold that was purchased 41 years ago. The repair was shoddy workmanship, I was not happy and returned to be fixed. Now People's Jewellers trying to give me a light weight necklace that is same style but weight of Gold is less. This is fraudulent and they say because I do not have original paperwork showing weight that they can do nothing. How can a jewellery store get away with this. We have purchased many items over the past 41 years from People's but we will not again. I asked customer service to have their management look into but they are doing nothing to investigate. Beware and insist your Gold is weighed before you hand it over to this company.