I ordered a $10K fridge back in the beginning of October 2020. I have yet to receive it and they never call back or address my concerns. It was originally supposed to arrive on December 12, but the day came and went and no word. Now it is February 17 2021 and still cant get a call back or for anyone to just help me. They never respond on their chat box either. I wish I would have read the reviews prior!