Lana H.’s Reviews of VitalChek & more

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Birth Certificates

4/3/24

One of the worst businesses. First, they charged me a finders fee for an order that was never placed, and after I finally placed an order it's been SEVEN weeks for it to be processed. Even worse as they said it could take up to 9 weeks just for processing. What is the point of paying all that money for them to spend 2 and a half months doing nothing? Horrible company with horrible customer support.

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VitalChek M. – VitalChek Rep 4/26/24

Hello Lana. We apologize for the frustration and inconvenience you have experienced while ordering your certificate. We appreciate you taking the time to share your feedback so we can pass it on to the appropriate personnel. If you need further assistance, please email us at vitals.customerservice@vitalchek.com or send us a private message through our Facebook page – Facebook.com/VitalChek (you will usually get a response to private message in a matter of minutes). Again, we apologize for any inconvenience and frustration this has caused you.