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Bought a dress in May, returned it in May, still have not received my refund. It is impossible to get in touch with customer service- they don't respond to emails, you have to wait at least 30 minutes to reach someone on the phone, and multiple times when I finally reached someone the call disconnected but they never called back. Their representatives always say they are looking into it, but there is never any progress or response.
Lane T.'s review of MATCHESFASHION earned 5 Very Helpful votes
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We are on day 30of this nighttmare; day 21 since I returned the item and day 15 since they...
On 13/03/2024: I tried to place an order at matchesfashion.com Whereas the order wasn't confirmed...
