Laura G.

I was looking to buy a new book but because of all the negative reviews, I decided to ask customer support to confirm it was in stock before ordering. Apparently they are unable to confirm stock until you have ordered, fortunately they "update their website with availability hourly." I have since ordered... it is not in stock, so now I have to wait for a week to get my money back (hopefully). What is the point in not knowing your own available stock, is it some bizarre banking scheme? (It is a $300 niche art book, there is no chance someone else ordered one while I was checking out)