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I'm looking to paint the exterior of my home. I ordered a few samples of paints from ECOS, and I was pleased with the colors. I had some follow up questions, so I used the form on their website as instructed. That was well over a week ago and I haven't heard back. Without knowing the answers to my questions, I cannot order any product. The lack of response cost this company a decent sized sale. Unfortunately I cannot comment on the quality of product, but I can comment on that the lack of customer service.
Lauren L.'s review of ECOS Paints earned a Very Helpful vote
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Received two paint samples. The blue one leaked all over the inside of the packaging
I bought the white primer and white lullaby paint to re-paint two cribs. Unfortunately it is...
Dear Lauren,
Thank you for your feedback.
We can see the various questions that you asked and our responses.
It is possible that these went to your spam folder.
I hope that this helps.
Kind regards,
Your ECOS Team