Lauren M.

I am utterly dismayed and utterly furious with the abhorrent practices of this so-called Waste Management company. Let me make it clear: stay far, far away from these charlatans if you value your sanity, your finances, and your dignity.

First and foremost, their deceitful tactics are utterly despicable. They lured us into an agreement with a Latino organization, conveniently failing to explain the terms properly in Spanish. This is not just a mere oversight; it's a blatant act of deception targeting vulnerable communities. Shame on them for preying on language barriers to trap unsuspecting customers.

And let's not even get started on their slimy salesperson. They were like a snake oil salesman, smooth-talking their way into our wallets without a care for honesty or integrity. Their lack of transparency is reprehensible and frankly, criminal.

But wait, it gets worse. The service provided is an absolute travesty. Inconsistent billing? Check. Overcharging? You betcha. It's like they see us as nothing more than cash cows to be milked dry.

And when you try to break free from their clutches? Good luck. They'll unleash their inner bully, hounding and harassing you to stay locked into an agreement you never wanted in the first place. Their audacity knows no bounds.

Oh, but don't think for a second that they're willing to rectify their wrongs. No, their idea of customer service is a sick joke. Once they've got you roped in, they couldn't care less about your satisfaction or well-being. They'll treat you like dirt unless you agree to dance to their tune for the next three years.

And let's not even talk about their prices. Outrageous doesn't even begin to cover it. It's daylight robbery disguised as a service.

In conclusion, this Waste Management company is a disgrace to the industry. They're manipulative, unethical, and downright immoral. Save yourself the headache and the heartache. Take your business elsewhere, anywhere but here. They don't deserve a single cent of your hard-earned money.