Lauren R.

I have ordered from Stateline multiple times and everything I have order has been exactly what I wanted and in the quality I needed. The prices are hard to beat, so whenever I need a new piece of tack I always shop at Stateline. Now the customer service isn't the best but isn't the worst either. I've never experienced a rude representative, however, my questions aren't always answered clearly, and on one occasion I didn't get a reply. The biggest downside is the shipping. It generally takes me two to three weeks to get my items. Now I wouldn't be disappointed if the shipping was cheaper than normal, but it isn't so it doesn't feel like a good deal. The only time I got something quickly was when I got a drop shipped saddle in under a week, so if you order a drop-ship item it might arrive quickly. All in all, I recommend Stateline, just don't be in a hurry and rely on your own research for products instead of relying on customer service.