- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I purchased an inflatable water slide through eBay. After re reading the description I realized it said it was non functional and for parts only. 20 minutes after placing the $500 order I tried to cancel but they refused and said it had already shipped. It arrived used with a big rip. The customer service emails I keep getting about my return request keep saying "your last email was blank" and we still can't find the purchase info. I sent screen shots of all the transactions from eBay and they won't acknowledge that the info is in the photos! Extremely frustrating! I'm out the $500 and stuck with a broken useless toy. DO NOT PURCHASE from them
Laurie S.'s review of VMInnovations earned 10 Very Helpful votes
Laurie hasn’t received any thanks yous.
Laurie doesn’t have any fans yet.
Laurie isn’t following anybody yet.
Empty.
They purposely sold me broken equipment. When I called them to get a refund they told me I had to...
I received the wrong product and what I did get was half of what I ordered. I ordered the bonsai...
Hello Laurie,
I am so sorry that the item did not arrive in the condition you were expecting.The item is listed for parts only. This means that the item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. These items are sold as-is without warranty coverage, as they are intended to be used to make repairs, especially for items that you need specific parts for.
With this in mind, if you email a copy of your tracking ID or order ID we can absolutely make sure we get this resolved for you!