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Lawrence A.

Hudson Valley, New York

Contributor Level

Total Points
80

1 Review by Lawrence

  • New Garden Plants

6/2/23

I would like to revise my previous review, which questioned whether this was a legitimate business.
I have since received the (3) blue waterfall bellflower plants ordered on May 25.
An email notice of shipping with Fedex tracking was received on June 5, and plants arrived on June 7.
They were packed extremely well, individually protected and all were healthy, watered, and correct.
Although the lack of response to emails was certainly frustrating, I likely reacted to other negative reviews and assumed the worst. This was, in fact, a holiday weekend. New Garden Plants is legit. And I would probably order again. However, the lack of prompt customer service communication is certainly a negative.

Tip for consumers:
Do not expect prompt if any response to any email.

Products used:
flowering perennial plants

Service
Value
Shipping
Quality

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