My wife ordered me a pole saw from Ace hardware online. The email showed the order would be arriving at a local (12 miles away) on 12/23/2023. I received a email on 12/24/2023 letting me know that the order was delivered and ready for pickup. I drove to the store and after being there for over 20 minutes was informed they did not have the item and told me to try other locations. Really. No thanks. Now ordered from Amazon where we should have to begin with. I wanted to support local business but they don't deserve it...