This website came up when i was doing a random search for hidden wedge shoes, they had a pair I had been trying to get from another site. In a my size and color! The shipping charges seemed pretty high and my order didnt qualify for their free shipping, even though it was over $50. I went ahead and ordered the shoes. After I ordered the shoes, I stumbled upon some bad reviews. I know, I should've done some searching 1st! I got very nervous and really did some searching. I read some awful review & got REALLY tense. I checked my bank account & saw the money was taken out, but order wasn't even processed, now I was beyond tense. I sent a snotty email. I got a callback in about 2 hours. Turned out the shoes I wanted weren't available in my size and they wanted to know what I wanted to do. I picked an alternate color and tried to let go of my fears. I waited about a week and fear got the best of me, I sent another email asking about order, I got a response saying it willship soon. I got it about 2 weeks later.the shoes were very nice, good quality. They came in the original shoe boxs, place I usually order from doesn't usually do that and I thought it was a nice touch. All in all, I got good customer service, prompt response and quick delivery.