Since Eon Next took over from Npower, they are just as worse. They keep sending 2 seperate bills for gas and electric, even though I am supposed to be on dual fuel. They recently sent me a gas bill for 62.00 for 1 week of usage, even though I haven't used this amount of gas. I tried to call them, yet get out on hold for 1 hour. I also wrote to them and so far no response. Their customer service is a disgrace! They deserve zero stars at best.