lee v.

I bought a cartridge from them it came to the house leaking and the roller was exposed which that should not have happened. They told me to do a lot of things to the printer but I did not because I have purchased other ink from ld products and had no problem. I got an rma number and returned to them at my expense and then they had the gaul to tell my credit card company they never recieved the item but I proved to the credit card company that they did. As of today I have never recieved any money from them for shipping. If want poor quality and no customer service please order from this POOR company and your own risk