- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
If only i had read reviews first! Tried to renew my script for a specific purpose. They have my card information. No way to speak with anyone. Chat doesnt work. Membership has not started. Will have to report fraud. Wasted whole day.
Tip for consumers:
if this is not a scam it sure acts like one. no customer service, no recourse at all
Peggy M.'s review of NewspaperArchive earned 3 Very Helpful votes
Peggy hasn’t received any thanks yous.
Peggy doesn’t have any fans yet.
Peggy isn’t following anybody yet.
Empty.
I was locked out of my account. I went to customer service but could not get anything other than...
Have an account, search find what I am looking for but won't let me load it telling me I have to...
Hello Peggy,
We're sorry to hear you've had a poor experience with us! I've reviewed your message and the chat history and would be happy to provide some clarification and assistance.
First, I would sincerely apologize for the issue you experienced when attempting to chat with one our agents. I reviewed the history and there was a short time during the period you contacted us in which agent availability was not accurately shown. The issue should not happen again and we're following up on your email to get in touch with you.
Otherwise the purchase you attempted to make did not go through under your email address you provided. You have no active subscription and no charge in relation to it. If you have received any charge, please us know at customerservice@newspaperarchive.com and we'd be happy to assist you further.