LESLIE U.

Disappointing Advertising and Pricing Practices: Neither sales nor customer service were able to tell me what clearance meant, nor could they tell me why their calculation was always slightly off from mine. I’m a HS Math teacher and know how to add. After being unable to explain they just kept saying that pricing is bound by the manufacturer which is not true since they are not just a distributor but qualify as a store. Even if they were just a distributor why would each manufacturer make the same miscalculations? The sales rep was friendly but eager to transfer me to CS. CS was a bit touchy once they realized they couldn’t explain the miscalculation. Also they advertise “25% OFF YOUR ENTIRE ORDER” yet very few items are actually eligible.