Leslie W.’s Reviews of UniformAdvantage & more

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“Disappointed on material and return policy”

11/18/23

Bought the Buttersoft pants and top. The only soft part is the waist band on the pants. Wish i could exchange the top for a different size, but would be at a cost of $10 on a $27 item because I would need to pay postage to send the item back and pay it again to receive just the exchanged size. It is difficult to gage sizes on a first time purchase from a company not tried before. Wish there was some leniency with first time purchasers on the postage.

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Amy I. – UniformAdvantage Rep 12/5/23

Dear Leslie W,

We would like to apologize for the inconvenience caused by the sizing and fabric issues experienced with your purchased items, and we appreciate the time you took to share your feedback.

There are times when we waive the return shipping fees, but this may not always be the case, and exchange orders are shipped for free. However, we do want to make sure that all our customers are happy with our service.

We strive to provide a quality experience to all our customers with their purchased items, this is why we decided to add a size chart that is available for all our items, and we strongly advise you to follow it to choose the right size as it is updated as per the actual body measurements.

Could you please reply or contact us via chat, email, or phone with your order number so we can research and provide a resolution?

We are sorry that your Uniform Advantage purchase did not work out successfully. Thank you for contacting us and we look forward to hearing from you.

Best regards,

Uniform Advantage | Customer Service