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They have a terrible customer service. And they support scammers. I had purchased an item from a Fecebook ad and they sent me not what I ordered. I contacted Capital One and they said there was nothing they could do about it. When I disputed the charge and sent them all the proof of the scam that I got into, they took over 60 days to look into it and then said that the case has expired and they are not going to give me a refund. It happened twice already! They always support scammers because they don't care about the customers, but they make profits from any transaction.
Absolutely disgusting! I closed the account.
Don't ever want to deal with this company
Tip for consumers:
Don’t try to dispute any fraudulent transactions with them. It’s useless since they always on the scammer’s side
Products used:
Credits card service
Lilia R.'s review of Capital One earned 22 Very Helpful votes
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Empty.
Had a 6000 surplus. Closed account. "You will receive your money in 15 business days". Call on...
I'm a new business owner and I decided to open a small business account with Capital One...
