Ordered pants for Christmas. At Christmas time received an email that it would be several more weeks. Now that Feb has passed I contacted them. They said because I didn't buy the insurance, the only thing they could do would be for me to pay half again! No thank you! Smells like a scam. Learned my lesson. My worst shopping on line experience!
UPDATE: After reading this review, they refunded by money. I still will not do business with them in the future but thanks sitejabber.
Thank you for your review.
Please note that if shipping insurance is not purchased during the check out that we can only offer a partial refund as per our terms and conditions here: http://www.twinkledeals.com/terms-and-conditions
We suggest that all customers purchase shipping insurance to ensure peace of mind during the shipping process. If you package is lost or damaged in transit, we will refund the item cost in full or resend a new item for free.
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Thank you for your kind understanding.
Best regards,
Twinkledeals Team