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This is the worst company. They will lie and lie, pass the blame to everyone and never accept responsibility for their mistakes. They are dangerous in their corruption and you will not get your meds in time
The biggest stressor in my life is having to deal with the specialty pharmacy constantly. I paid off my balance, as I do everytime I log in to reorder, and yet they claim there is an amount on collection. Not only is that not true, it is a collections company OWNED by cvs! They refused to apply my payment to the debt, only applied it to the next order, and also are refusing to credit me what I already paid.
Then they kept entering my birthday wrong, causing my savings card to not cover 3500. Multiple calls, multiple hours later and it is still not resolved.
This company is so incompetent, it is criminal.
Tip for consumers:
Do not use cvs. I am trying to get off meds just so I never have to deal with them again. I avoid hospitals because I want to avoid cvs being the one my insurance dictated I have to use
Products used:
Skyrizi
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My recent experience with CVS Caremark left much to be desired. Despite assurances and promises...
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