Thumbnail of user lisab179

Lisa B.

Contributor Level

Total Points
83

1 Review by Lisa

  • TrepStar

11/10/15

They market themselves by trying to tell you they're cheaper and better than Kunaki. There's a YouTube video that compares the two and is favorable to guess who? They have charts showing their pricing... but they don't let you really know what shipping costs until you have your project all set up and you place your first order. Seriously? $70 to ship 75 DVDs? These aren't heavy books, folks. And that's supposed to be Media Mail. Lemme tell you, that's at least a 200% markup. The only alternative is Priority Mail, which is so overpriced it's laughable. Apparently they've never heard of flat rate boxes, nor can they be bothered to set up an account with UPS?

I don't have time for people who hide upcharges like this on shipping. In this day and age of free Amazon shipping, you have to be competitive. I don't give a rip what their quality is; I won't pay that kind of money for shipping.

UPDATE: A few days after posting this review, I received the sample DVD I had ordered from Trepstar. The shrink wrap on it was the worst mess I've seen in a while and it actually made the plastic on the case itself get wrinkled. To add insult to injury, when I opened the case and checked out the disc itself, it had fingerprints all over it. Wow. Just wow. I'm so glad I decided to dump these chumps and go back to Kunaki. For a reasonable shipping price I had them ship my order VIA UPS (amazing how that works!) and it will be here in a day or two... guaranteed... and I already know I can trust Kunaki's quality.

Lisa Has Earned 3 Votes

Lisa B.'s review of TrepStar earned 3 Very Helpful votes

Lisa hasn’t received any thanks yous.

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user necolel1
9/17/21

Stay far away from this place if you're trying to run a reputable business. We were using their...

Thumbnail of user ethanp1
4/17/12

Buyer beware! We invested money in Trep-Stars set-up fees for two multi-disc DVD products and...