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I purchased their extended warranty in 4/19. Paid 170.00 per month never used it until 5/20 just to tell a reputable car dealership that their not paying for anything. With no reason why, called and called and still haven't spoke to anyone yet. Rented a car because it's in the warranty as reimbursement. Ended up paying out of pocket at the dealership and for car rental. Someone needs to contact me asap. I want a refund. If your thinking about this company don't do it. Those commercial are bogus and full of crap.
Lisa E.'s review of Carchex earned a Very Helpful vote
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Lisa,
Thank you for your review. Unfortunately, we only have your first name and last initial to attempt to locate your account and reach out to help. We have multiple accounts matching "Lisa E." If you could please give CARCHEX a call at (877)227-2439 Ext. 6002 we are more than happy to look up your claim and help.
While CARCHEX does not approve or deny claims, we can reach out to your claims administrator on your behalf and ensure the claim is being adjudicated in accordance with your coverage terms.
Best,
CARCHEX Customer Service Team