They took money off of my credit card without my authorization saying they sent emails to tell me the free service will now be charged. I did not get the emails and when confronting them, they ignore me and won't refund me. They also said cancel the subscription yet I cannot even do that as their system won't let me do it. I told them about that too and they are still ignoring me! I will dispute them to my credit card company! They are total crooks!