StarOfService has a rating of 1.03 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about StarOfService most frequently mention credit card, free trial, and phone number problems. StarOfService ranks 64th among Local Reviews sites.
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Females Best masaage expert for females. His professional Mr Sunny is best his contact number is *******321
No leads generated, terrible customer service, long-winded cancellation process. Overall a shocking experience and would never use again. Do not sign-up, all they do is send you emails every day about how to increase the amount of money you spend with them and they offer nothing in return. I wish I could rate this 0 stars as 1 is more than it deserves!
No leads generated, terrible customer service, long-winded cancellation process. Overall a shocking experience and would never use again. Do not sign-up, all they do is send you emails every day about how to increase the amount of money you spend with them and they offer nothing in return. I wish I could rate this 0 stars as 1 is more than it deserves!
I was only interested in the trial round. And next thing i know, i try to remove my card so i dont get charged and then cancel my account, and to my surprise i couldn't do it on my own, I had to go through a whole process of reaching out via email, filling out 1 of 2 ridiculous "forms of verification" to confirm that Its my profile.
Do not use this service. BBB should be involved in the existence of this business.
See attached Images below.
This is a scam and I thought I knew better than to fall for something like this. The leads are almost all ways outside our service area, and very poorly vetted. Just people surfing the web in the middle of the night i think and probably dooped into clicking some link, not actually serious about a service. Never led to a single job.After multiple attemps to cancell this BS service, THAT STARTED AS FREE, I have not been able to cancell it. Everyone launch a coplaint to VISA, or however they are billing you. Maybe enough complaints will take away thier means to take your $
I have never gotten one useful lead from Star Of Service.
I don't remember ever subscribing to a monthly plan, and the more I look at their tactics, the more I'm convinced it's a fraud.
I asked them to cancel, and they sent me to a web site with 30 steps and questions claiming (Bull$#*!) it is to confirm my identity. Then the want my credit card number to charge me $15 to cancel. No Goddamn way I'm giving them my number.!
Having accepted one of their Roofers to do a job I expected some back up when the Roofer left part of the job undone then promised to return but failed to arrive and has since refused to answer my messages left on his phone which goes to answerphone every time I call.
The site's advice once the Roofer is contacted is to negotiate the way forward!? Useless, hopeless and hapless. Do not use this service, it stinks.
Tip for consumers:
Don’t use a Roofer!
Products used:
Roof repairs
They took money off of my credit card without my authorization saying they sent emails to tell me the free service will now be charged. I did not get the emails and when confronting them, they ignore me and won't refund me. They also said cancel the subscription yet I cannot even do that as their system won't let me do it. I told them about that too and they are still ignoring me! I will dispute them to my credit card company! They are total crooks!
Tip for consumers:
They are scams!
Products used:
Their free service!
Nothing to say, it´s a scam.
Maybe if somehow we all can report these $#*!s who take advantage of people's desire to work freelance we can do something...
I hate dishonest people.
Tip for consumers:
Buyer beware
Products used:
No one, I couldn´t
This company should be ashamed of themselves! They use completely misleading wording in their offers and emails and make it look as though you are signing up to a free trial when in fact they are selling you a completely useless subscription for £500. They pray upon small independent freelancers who are looking for work and offer absolutely no compassionate customer service. I have made it very clear that I was misled by a 'free trial' offer and I'm now struggling to pay my bills as they have taken £500 from me. Do not by any means give this company any of your payment details as they will scam you.
Tip for consumers:
Avoid using this site at all costs.
I signed up for individual plan trial from oct 23 2022 - oct 22 2023. Yet they charged my credit card for $139 for another individual plan. This is ridiculous they are scammers. Im going to cancel all their service and contact the bank for refund
Tip for consumers:
Scam
I have 3 times tried to cancel my subscription which is done automatically from them.
They ignored my mails and i paid for 3 months EUR 210,00
They told me to cancel subscription over there platform. I tried it and got an error message that it ist not possible to cancel here and that i have to write a mail;-).
They are so nice
After that i tried and i tried but they are ignoring me and ask me why i want to cancel.
See Screenshots from 14.04.2023
Best Martin
Hey there, fellow consumers!
Consider this a heads-up about Star of Service, because they are out to trick you! This company is the epitome of a scam operation, cunningly posing as a trustworthy service provider while scheming to drain your wallet. It's high time we expose their devious tactics and protect one another from falling into their trap.
You won't believe the audacity of Star of Service's marketing ploys. They bombard you with unwanted calls, spammy emails, and misleading ads, all aimed at reeling you in. But here's the kicker—they can't deliver on their grand promises. Instead, you end up with the short end of the stick, or worse, absolutely nothing. And don't even think about getting a refund or decent customer support; they'll simply ignore you or push the blame elsewhere.
Let's band together and spread the word far and wide to save others from Star of Service's scam tactics. It's time to show these con artists that we won't be fooled. Stay sharp, do your research, and never trust a company that gives off a whiff of suspicion. Together, we'll dismantle their deceitful empire and protect ourselves from falling victim to their sneaky games.
Stay savvy, stay safe!
They lure you in with a "3 month free" trial, but start to charge your account right away. When you try to cancel, there are over 30 hoops you have to jump through to even get close to canceling. They say it's to "verify your account", but shouldn't logging in be enough to do that instead of sending screenshots and other useless info.
I've reported these charges to my credit card company and hope I get refunded.
Never again.
This company bombards me with unsolicited emails violating anti-spam act. Multiple requests to unsubscribe are not honoured. If they cannot follow the Law in small things, how can you be sure that they will follow the Lawn big things?
Demands initial balance in order to enter the 'pool' of supply and demand, instead of allowing the balance to grow from assigned orders, which is already a bad sign. Then, has agressive marketing and mostly fake, asking to pay balance for seeing demands for your services and access an alleged possible customer. Finnaly, it is not possible to delete the account. Most terrible website for service providers.
The people who work here should be ashamed of themselves. Functionally useless, promise breaking, money grabbing and time sapping scam.
I can't forgive, I won't forget.
Tip for consumers:
Leads are useless, and expensive.
Products used:
Qualified leads
Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.
Website set up to take money from small businesses with little or nothing at all in return. Changed their payments to take money from people signed up for the website without any warning. Asked for a refund as I don't use the site and they refused based on "terms and conditions " avoid this lot, you will get no work and just pay for nothing.
Tip for consumers:
Avoid it
Products used:
None just got billed for nothing
Hello, our proposition is really simple. You get unlimited leads for a monthly fee. The leads you get are according to your preferences and you can see how many request arrive on average before activating the subscription. The profile is in fact free and you need to activate the subscription only when you want to show it to the clients. You can also cancel renewal at anytime with a simple click as there is no obligation to remain active.
After luring you in with a 'free' subscription to enhance referral business, and demanding a credit card number and account, the old 'switcheroo' is pulled saying they are enhancing their service with a monthly subscription fee. There is no way to recall your credit card on the "profile" and account page or delete it. The charges for cancelling any of the subscriptions imposed is $15, but cancellation is not guaranteed if, after filling out a tediously long begging, nagging explanation of why you don't want them to siphon your money, if you have not accurately redescribed your account to them complete with screen shots of your profile and Billings. Bull$#*!...DO NOT sign up for this usury and negative billing crap trap.
Tip for consumers:
Scammers
Products used:
Service contract
DO NOT USE THIS SERVICE!
If there was 0 stars - this company would get it from me. I signed up for a free trial, which was advertised at 7 day period. I cancelled the service on 6th day. They still took the full yearly payment of £240 and refused to reimburse it when I raised the issue. Their argument was that the trial was only 3 days and I should have cancelled then. Complete waste of money. The jobs are not relevant to my industry at all. I wish I never signed up for this scam! TERRIBLE SERVICE!
I was using this platform for around 5 months. Its very helpful for me to get clients. After canceling my packages I renewed the subscription again on 27-05-2022. But they are telling me I need to renew my subscription again, and i already paid the amount and I raised multiple complaint tickets I don't get any customer support from there. They are so irresponsible and not helping its complete a scam
Females Best masaage expert for females. His professional Mr Sunny is best his contact number is *******321
Arnaques! Fake profiles!
Horrible, mais ce qu'il font le mieux c'est débiter votre compte!
Bonjour,
Un message pour avertir encore une fois les pros et les clients de ne pas utiliser StarOfService qui utilise des pratiques plus que malsaines, et ce jusquu'à la résiliation.
Des réponses des "clients" trop rares, on parle de fausses annonces.
Ce que j'ai expérimenté, c'est leur système crapuleux de désabonnement.
Un formulaire de 35 questions que l'on reçoit après demande par mail. Sérieusement? 35 questions tournées pour vous faire abandonner, vous tromper dans vos réponses, vous vendre des offres comme un marchand de tapis. (-50%, puis 3 mois offert, puis 1 mois, puis une formation,ETC...)
35 questions! La question 35 n'en est pas une, puisqu'on vous demande de vous aquitter de 15€ de frais de dossier qui auraient été offert à la souscription... Déjà, la souscription ne mentionne pas ces 15€... Puis, si c'est offerrt, c'est OFFERT...
Et quand vous avez payé (parce que 15$, oui des dollars... c'est toujours mieux que 130€), il vous faut encore envoyer un mail pour dire que vous avez bien payé...
Et ce genre d'entreprise existe encore...?
Je rajouterai que j'ai pris un essai à -50% et que j'ai été reconduis sans mail d'avertissement me donnant le choix de continuer ou non.
En plein lancement d'activité, ces 130€ m'ont fait très mal...
Voilà, faite ce que vous voulez/pouvez de ce mail. Mais j'envoie un mail à tous les sites et blog les répertoriant.
Cordialement, Adrien
They will do all they can to steal your money. It's a real scam and they won't allow you to cancel even if you have a monthly plan. They will make you complete an endless survey and then ask to pay them to cancel by asking for your card info! Look at pictures I uploaded!
I should have checked the reviews before I subscribed. Useless leads is all you get and wait till you decide to cancel the subscription. They make sure its basically impossible. They make you pay 15 USD for them to review your cancellation request, only to reject the request, and keep charging you every month. I feel like a complete moron. AVOID! ZERO stars!
Tip for consumers:
SCAM
ABSOLUTELY DO NOT SIGN UP FOR THERE PAID PROGRAM, ITS A SCAM THEY OFFERED ME A FREE WEEK WITH GAURENTEED REVENUE THE ONLY THING THEY SHOULD BE GAURENTEEING IS TO BE RIPPED OFF. I DIDNT GET ONE LEAD, THEY CARRIED ON TO CHARGE MY CREDIT CARD THE NEXT MONTH STILL NO LEADS, THEY THEN MAKE YOU GO THROUGH ABOUT 30 STEPS TO CANCEL YOU OFFER YOU MANY DISCOUNTS TO STAY AND THEN CHARGE YOU AN EXTRA 15 DOLLARS JUST TO CANCEL I WOULD NOT RECOMMEND THEM TO ANYONE WHO DOESNT WANT TO PAY FOR LITERALLY NOTHING!
Tip for consumers:
Do not do this or you will regret it they got me at a vulnerable time and screwed me
Products used:
Crap
Hello Stop S,
Sorry to hear that. Usually on every email we send there is an unsubscribe button/link if you're not interested, but you can simply reply to it and the customer care will help you if you have any issue.
We do contact not-registered professionals only when there is some interesting lead to which none of the registered professionals have replied.
When we invite a professional not registered we do usually give the lead for free. Upon registration it ask you if you want to activate a subscription to contact clients without limits, but you can simply skip it. The profile is free and is not mandatory to always have a subscription active, you can do it whenever you do need new clients.
Keep in mind that the monthly subscription allows you to have unlimited contacts and access to all our features on the platform. You can cancel your subscription at any time, as we do not require you to commit to a minimum period. To do so, you just need to click on the button “cancel subscription” at the bottom of your payment history page.
If you have any further questions, please let me know.
Best regards,