Having accepted one of their Roofers to do a job I expected some back up when the Roofer left part of the job undone then promised to return but failed to arrive and has since refused to answer my messages left on his phone which goes to answerphone every time I call.
The site's advice once the Roofer is contacted is to negotiate the way forward!? Useless, hopeless and hapless. Do not use this service, it stinks.