Adore Me is a scam and distributor of poorly made so-called lingerie.
Adore Me's is not only a business that produces second-rate, cheap excuses for luxury lingerie. It is also a business that mischievously cons and explicitly steals money out of one's bank account.
I purchased a white corset for Valentine's day. The fabric was clearly cheap. This is seemingly understandable, giving the affordable prices one could purchase an AdoreMe set for. This doesn't excuse flimsy, uncomfortable fabric in no way similar to cotton or silk.
Also, Adore Me tricked me into signing up for its VIP program. DO NOT enroll in this program. Yes, you'll save money with your first purchase, but now they have your credit card information on file. Literally every month since I made my first purchase, Adore Me has reached into my bank account and stolen money from me. $40.00 a month to be specific. They claim to have told me this when I enrolled, and I'm sure they did... somewhere win the illegible fine print. In total, they have taken $200 from my bank to use as "Store Credit." Why would I want to buy something from a company that takes money from me and then refuses to give it back? Yes, they have actually refused to reimburse me the money they swindled from me.
Stay away from this company. Their products are not worth it, and losing money is definitely not worth it!
-Victim of Adore Me
Hello Lisa,
We are sorry to hear you did not enjoy your experience with us. It is certainly not our intention to trick or force customers into a membership!
The VIP Membership is one of two payment options (the other is Pay As You Go, our one-time purchase option) you select during checkout with your first order. It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It's a button in your showroom, and you may skip as many months as you'd like.
If you do not skip or make a purchase between the first and the fifth, you'll see a $39.95 charge on the card, and this amount with turn to store credit available for use at any time.
The terms and conditions of membership are not only stated in the membership confirmation email, but also on the checkout page; it is clearly stated that you can choose your way to shop and you can also find a membership explanation.
As mentioned in our Terms and Conditions, here: http://www.adoreme.com/terms-conditions, credits resulting from the monthly charge on the 6th are eligible for a direct refund up to 30 days past the date of the charge. In order to be eligible for a refund of store credit beyond 30 days, you must write a letter to our claims department explaining the case and why you were not able to call within our 30 day limit to request a refund.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com