I rented a book from them. I had to extend the due date once. Then I forgot when it was due. They don't remind you or let you know due date is coming up. Instead they immediately charge you. Don't get me wrong. I messed up. I was over the time but they set it up so that you fail. That's the business model. They would rather charge you. Getting the book back is not what they want. That's why they're cheaper. They'll make it up on the back end. Stay away from this company. Loan sharks are nicer