- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have requested cancellation of my membership. NOTHING has been done after numerous email requests. They just keep taking money out of my account. Disgraceful!
Lise S.'s review of The Ketogenic Switch earned 32 Very Helpful votes
Lise hasn’t received any thanks yous.
Lise doesn’t have any fans yet.
Lise isn’t following anybody yet.
Empty.
I joined last year and initially was quite pleased with the programme. It does works but so does...
Signed up hoping for a simple package. After many attempts to upsell me, I signed up to the bare...
Hi Lise,
Thanks for posting your review on Sitejabber and allowing us to respond.
I can see that you have authorized payment to us in an installment plan for the purchase of the Ketogenic Switch program. Once your final payment is complete, there will be no ongoing costs for this program.
You have been in contact with our billing team, and they have offered you advice on how to claim a refund in line with our 30-day money-back guarantee advertised prominently in our marketing materials.
They have also offered you four weeks' complimentary access to our support group. Our team would be happy to support you in assessing the effectiveness of the program so that you get the best start possible.
Please reach out to our team if you need further support. In the unlikely event that you do not see results by following the plan, resubmit your cancellation request with supporting evidence to our billing team.
Kind regards,
Kelly
Customer Support