Liz R.

I wish I had read the reviews before I placed an order with this company. I placed an order on March 31 and 3 weeks later, it still hasn't shipped. They keep debiting my financial account though. I'm filing a complaint with the Vermont Attorney General's office.

I have been a long term shopper at Talbots and the quality used to be worth the prices. However, there is a noticeable decline in the quality and garments I have purchased more recently do not launder well at all despite following the recommended laundry method in the garments. Some were in such poor condition after the first laundry that they can no longer be worn. Given the prices even on sale, this is inexcusable. Also, their return or exchange policy is within 60 days of purchase. Most companies have a longer time frame. I wanted to exchange several pairs of pants that wear never worn and still had the tags on them for smaller sizes but even though the same items were still carried, I was denied. I will no longer shop at Talbots!