I accepted a friend referral to try a product - I'm always on the lookout for new lotions, as I'm a bit of a junkie - and they returned with an order cancellation! Then they continue to send me emails wanting my business! This company will try to scam you into business with then and they don't honor promises, so my recommendation is to steer clear of this scamming company. I don't want their excuses, I was an intended true customer, so now they can shove it, I'm moving along to a company that actually LIKES new customers.