Worst company ever! There is no communication that doesn't go thru at least 2 people first and neither ones knows what the other one has done. What makes this whole thing worse, I don't many choices, I live in a rural area and my Choices are very limited. But even with that being the case, they should all try and get on the same line. We have been waiting weeks to get service, and this last time I called, I called 3 times prior, they said they didn't come when the email said they would come because no one verified the appt... what? Nobody called me, so I figured the email you sent to me was verification. Then, the 4th person, I spoke to today kept me on the phone while she tried to contact the dispatcher who sets up our area and couldn't. She said she called over a manager to help her with the call. I was on the phone for 1hr 7min 15 sec. I now have a new date for installation, but not with the people in our area, she said they are sending someone from another dept. I hate that just because we choose to live rural and you offer us service, that you treat us like we don't matter.
We appreciate your feedback, Loretta. Perhaps a different color will work best, exchanges are FREE. DM us here, and we'll check on your best option. https://m.me/Shapermint?ref=w15260442