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I sent them a return request, sizing off & buckles on backwards. Did not hear back for a couple of days, The so called policy said had to be back in 10 days, so I sent them to the US address on the web site. That must be a lie. Then they did send an address - must be playing games - they sent a China address as long as a bus. No breaks in the long line. What a joke. I have the tracking, when it got to the address it was REFUSED. Now on a 2 page journey to another PO in Delaware to be picked up. Still there. I guess customer service is a big joke & they game to them.
Tip for consumers:
Do not buy anything form Pixie Closet.
Products used:
Sent both shoes back. Too big sizing off, buckles backwards. No usable product
Horrible. Sizing is wrong. Buckles were backwards. Claim to do refunds if you are not satisfied is bull. Can't reach them. They will not respond in a timely manner so it automatically is too late to do anything. Then they want you to send them back to China when they supposedly came from a warehouse in America.
Tip for consumers:
Do research on products from China. They may be a bunch of lies
Products used:
Calling the credit card company & making a claim
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Don't waste your money. I purchased two pair of shoes from this company. They were awful and did...
Absolutely the pits. We are talking seriously poor quality products. I ordered a pair of the cute...
