I've been a customer for 10 years. Although my earlier experiences were positive, my opinion has changed drastically during the last few months. I prepaid for a new website design, SEO content, and an app. That was a huge mistake. It's been several months and my website has not been published. The SEO content and app have not yet begun. What's worse, is that I have spoken to support multiple times during the last couple of months. They assure me that the site will be live within a couple of days. It's still not live. Do not prepay for services with this company.