I haven't used their service for more than 10 years and they sent me and A friend a text messaging stating our company was at risk of trademark infringement. They are doing anything possible to get you to use their services included soliciting and sending false information. In addition during Covid I was bombarded with calls asking me if I needed more logos. First of all the logo they did 10 years ago sucked really bad and I had to basically designed most of it. I finally settled on one of their designs but honestly I disliked it. I designed my new logos without their service. Below is the text message my friend and I got.
Hi XXX, this is XXX, Sr. Paralegal Officer from Logo Design Pros. You had your logo designed by us back in 20XX, hopefully you are still using it. If so, we would like to bring to your knowledge that some other applicant applied for the Trademark application for the same business name as yours, but if we proceed with his application and if he gets the federal ownership and protection for this mark/name then you'll be required to cease all use of this name as per the Trademark Law.