I originally used them in 2007 and they provided me with a logo. No problems, everything was great. Then in 2019, we were rebranding, so I decided to go back with them. The order included a revise logo and slogan, create a website, a marketing video, and created social media handles. I only received the logo and slogan. I had paid up front. Once we rolled out our new brand I had nothing, but a logo. Everything else was dropped. They had over 4 months head to get this job done. They fail me, my company, and our marketing efforts. I do not recommend this company.