Lynnette C.

I've bought 4 cases from them. The first 3 were excellent and arrived quickly, but the 4th... it never came. I contacted customer service, gave them the order number and screenshots from the shipping service that said they hadn't recieved the package. A month went by with no response. I contacted them again asking for it to be resent or for a refund. Still crickets. Thank goodness I had paid via PayPal because when I got no response from punkcase, I filed a claim with PayPal and got a refund. PayPal reached out to punkcase, punkcase sent them the bogus tracking number and said it had been delivered even though the shipping service had not recieved it. Basically, punkcase lied and tried to steal from a 4 time customer. I'm never purchasing from them again nor do I recommend them because of their unethical practices... unfortunate the company went this route since the cases were great and lasted a long time, but I can't do business with liers and thieves.