After years of using eSalon, I sustained a chemical burn on the surface of my palm. If I had already removed my glove, it probably would have been more than a surface burn. I have been crying worrying that my hair might fall out or break! The remaining color (this is supposed to be mixed with water and applied before rinsing) came out of the bottle like a volcano, and the bottle was hot to the touch.
I don't know what they did to my hair coloring, but I will NEVER use their product again.