Mailyn H.

We have had two experiences with Meredith Lodging and both turned out to be very disappointing. We rented a vacation rental house a year in advance only to receive an email a month or so before we were to go to tell us the house was not available to us. We were able to find another but had to research it ourselves and change our dates. Due to the COVID-19 and family situation, we have had to cancel our reservation for October. BEWARE... they are not the least bit sympathetic to the situation and have no compassion for these sad times... I asked to speak to the manager and she wouldn't talk to me passing messages on to her worker. Bottom line we are getting charged $230 for not being able to go on vacation! Heartbreaking when so many are showing kindness during this time and they are not.