Trustpilot reviews
Categories
My Reviews
My Settings
Help
LOG OUT
Alternate Text
Maite Canuelas
US
For companies
Your review counts!
You reviewed Altur
Add photo
Maite Canuelas
2 reviews
1 star: Bad
Just now
Lots of Room for Improvement
I ordered on April 25th and paid "Express" shipping. One of the items arrived in mid-June. I looked at it and it was very similar, but definitely not the item that they sold me. After trying it once it started to loose threads here and there. The second item has not arrived after two months. I keep wondering what was express about the shipping. When I ordered, I was unaware that this was an Asian store. That in itself is not necessarily bad, but my experience with such stores is not generally positive. One item was shipped from Singapore and the other from China. I don't know if I'll get the second item or if it will be the item purchased or a cheap imitation (like the one that arrived). This is really my fault. I usually look at company reviews before buying, but I completely forgot with this company. The cheap turned out to be expensive.
Order # *******