mandy l.

I called in to put my account on freeze as I didn't have daycare for the summer. I was told I could come into the studio on the Sat to sign for the freeze. It was also noted that I was doing a freeze on such day. Monday came they still deducted around 160 out of my account anyway. I called and told them I signed for a freeze. The manager pulled the well u will have a one mi th free in sep and I'm like I need that money now though. She said she just did the freeze will take a few days I said so u freeze and still take the money. I told her I do not want to attend your studio anymore so she sent me a letter saying this was my last payment. Crooked ppl!