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manuell103

Manuel L.

United Kingdom

Contributor Level

Total Points
162

2 Reviews by Manuel

3/10/21

I purchased a 2 day service with ParcelHero and the parcel never arrived. I contacted customer service and they bounced me to the courier service, which informed me that Parcelhero had requested a 7 day service with the. A total scam. Really poor customer service. These people shouldn't be allowed to do business. Totally dodgy.

Tip for consumers:
Do not use ParcelHero as you most likely will not get your parcel to its destination.

Products used:
2 Day Delivery Service

Service
Value
Shipping
Returns
Quality
3/10/21

Terrible Service. Called and emailed customer service several times but only automated replies with no solutions. Parcel is still sitting at a TNT facility and no explanations. Will never use TNT or Fedex ever again.

Tip for consumers:
Do not use this courier.

Products used:
2 Day Delivery

Service
Value
Shipping
Returns
Quality

Manuel Has Earned 2 Votes

Manuel L.'s review of TNT Express earned 2 Very Helpful votes

Manuel hasn’t received any thanks yous.

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