Maralyn C.

I ordered a fridge door shelf in July. They didn't have it in stock but sent me a weekly message to say that they were expecting it. After 5 months I gave up and cancelled the order and asked for a refund. They confirmed the cancellation but over a week later I am still waiting for my refund. They are impossible to contact. I can't find a phone number anywhere and when I try live chat they put me in a queue but when I reach the head of the queue they close down saying all their operatives are busy. I have no idea how to contact them. I would never deal with this firm again.